What is Clearpay?
Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply).
What is the difference between Clearpay and Afterpay?
Clearpay is called Afterpay internationally. Afterpay is part of the Clearpay global family and provides buy now, pay later services in the USA, Australia and New Zealand. You will see Afterpay when checking out in these countries.
How do I use Clearpay?
Just book tickets on DICE and check out as normal and at the checkout you’ll be able to choose Clearpay as a payment method. If you choose to use Clearpay you will be directed to the Clearpay website to register and provide your payment details (Visa, Mastercard or Amex).
Who can use Clearpay?
To sign up with Clearpay you need to:
- Be at least 18 years old
- Have a valid and verifiable email address and phone number
- Use a UK bank payment card - Visa or Mastercard Debit or Credit Card
- Be capable of entering into a legally binding contract
- Have a verifiable and valid ID
- Be living in the UK (England / Wales / Scotland & Northern Ireland) No UK territories or British Forces Post Offices addresses are allowed, No Isle of Mann or Isle or Jersey or Isle of Guernsey addresses are allowed.
Who can use Afterpay?
Afterpay can be used by Fans who:
- Are a resident and reside within one of the 50 states or the District of Columbia. Afterpay is not available in US Territories.
- Are at least 18 years old; (19 years old in Alabama or if you are a ward of the state in Nebraska)
- Are capable of entering into a legally binding contract;
- Have a valid and verifiable email address and mobile number;
- Provide a valid delivery address in the United States;
- Be authorised to use the US-issued credit or debit card or AMEX to make the purchase
How does the Clearpay payment schedule work?
Clearpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase.
If you would like to make additional unscheduled payments before they are due, you may log into your Clearpay account to make your payments early. Clearpay will then adjust the amount owed accordingly.
You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.
What if I can’t pay a Clearpay instalment?
If you cannot make a payment, please contact Clearpay here.
As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.
Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee if you are still not able to make the payment by then. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. If your order is less than £24, the total late fee will be £6. If your order is £24 or over, total late fees will not exceed 25% of the total order or £36, whichever is less.
Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details.
Is there a limit to how much I can spend on a single Clearpay transaction?
Clearpay won’t be an available option for purchases below £20/$20/€20 or above £1000/$2000/€1000.
How do I return a ticket purchased with Clearpay?
The same refund policy applies to tickets purchased with Clearpay, you can read our Refund policy in our Purchase Terms here.
Where can I find out more about Clearpay/Afterpay?
Visit the Clearpay website here and Afterpay website here for a comprehensive list of FAQs, Clearpay Terms of Service, and Privacy Policy.