2000trees FAQ 2000trees FAQ

2000trees is a multi-award-winning music festival set in the stunning Cotswold Hills just outside Cheltenham. Here’s what you need to know!

 

SITE INFORMATION

  • All guests must be off-site by 14:00 on Sunday.
  • There is strictly no admission or readmission after 23:00 on any day.
  • The wristband exchange will close 30 minutes after the site closes each day.
  • All tickets include camping apart from day tickets or if specified on the ticket type.

 

PEAK ARRIVAL TIMES

Please try to avoid the busiest times when entry is slowest, which are as follows:

Wednesday: 12:00 – 16:00

Thursday: 09:00 – 13:00

Friday: 08:00 – 12:00

 

PARKING

Car parking tickets can be purchased on arrival or at a reduced price pre-festival. If you have 4 people in your car, you do not need to purchase a car parking ticket. If you need a parking ticket you can purchase this here.

 

DISCOUNTED TICKETS

If you are a student or work for the NHS, just select the NHS/Student Discount ticket type on the event page and buy your ticket. Please make sure to bring a valid Student / Emergency services / NHS ID card with you to the festival, as this will be checked together with your ticket.

 

ACCESSIBILITY

2 for 1 PA scheme, disabled toilets and viewing platforms are available.

Click here for detailed Access Information.

 

CAN’T MAKE THE FESTIVAL ANYMORE? 

Your best option to ensure your ticket doesn't go unused is either to check if the wait list is active and return your tickets, or find a friend who is interested, and you can transfer the tickets over to them. You can do this in the app, as long as your friend has a DICE account. To return your tickets to the wait list you just: 

  1. Open the DICE app, tap the tickets icon at the bottom of the screen and click on the relevant event. 
  2. Press Return tickets. 
  3. Select which tickets you want to resell and tap Return.
  4. If your tickets get snapped up by another fan, you’ll be notified and a full refund will be issued to you (this can take between 5-10 days to appear in your bank account). If no one purchases your tickets, they will be returned to your account for you to use on the day of the event.

If you have any further questions, please reach out to our team via your app or the help centre here