ArcTanGent FAQ ArcTanGent FAQ

ArcTanGent is a 4-day camping festival that runs continuously from Thursday 09:00 till Sunday 03:00,  however due to licensing laws you can only enter the festival between the following hours. To enter the site on the Wednesday you must either hold a Four-day ticket or a Wednesday early entry ticket (in addition to a Three-day ticket) which are available on our ticket page.

 

SITE OPENING AND CLOSING TIMES

Early entry and Four-day ticket holders: Wed 14th August 10:00 – 22:00

Three-day ticket holders: Thurs 14th August 08:00 – 22:00

Day ticket holders: Thursday 08:00 – 22:00 / Friday 09:00 – 22:00 / Saturday 09:00 – 22:00

 

The site officially closes at 14:00 on Sunday. A 4-day ticket includes camping on Wednesday night and 3-day ticket holders will be allowed into the campsite from Thursday at 09:00 and Wristband Exchange will be open from 09:30.

 

All tickets include camping apart from day tickets or if specified on the ticket type.

 

SET TIMES

For a full schedule of bands, a clashfinder is available from the merch tent.

To see which bands are playing on what day, please visit the line-up page

For any specific queries regarding set times, please reach out to tickets@arctangent.co.uk.

 

PARKING

Car parking tickets can be purchased on arrival or at a reduced price pre-festival here. If you have 4 people in your car or have a VIP ticket, you do not need to purchase a car parking ticket.

 

AGE RESTRICTIONS

There is no minimum age restriction, however, under 18s must be accompanied by an adult at all times. Under 18s without an accompanying adult will not be permitted onto the site.

 

ArcTanGent uses a “Challenge 25” and “Proof of Age” scheme, so anyone who looks under 25 must bring official ID. Anyone without the relevant ID will be issued with an under 18 wristband.

They accept the following forms of ID:

  • Your current passport – photocopies are accepted to gain entry but NOT to purchase alcohol at the bars.
  • Your UK Driver’s Licence or Provisional Licence
  • Citizen Card

 

ACCESSIBILITY

To request a complimentary PA ticket for the festival, please fill out this form with any specific requirements and a member of the festival team with be in touch directly to arrange this. Any further questions can be passed on to access@arctangent.co.uk and they'll be able to provide further assistance with your query.

Please note that the closer we get to the festival the longer the response time may be but all requests will be handled as quickly as possible. 

 

Head to the ArcTanGent website to find even more information. 

 

CAN’T MAKE THE FESTIVAL ANYMORE?

Your best option to ensure your ticket doesn't go unused is either to check if the Wait List is active and return your tickets, or find a friend who is interested, and you can transfer the tickets over to them. You can do this in the app, as long as your friend has a DICE account. To return your tickets to the Wait List you just: 

  1. Open the DICE app, tap the tickets icon at the bottom of the screen and click on the relevant event. 
  2. Press Return tickets. 
  3. Select which tickets you want to resell and tap Return.
  4. If your tickets get snapped up by another fan, you’ll be notified and a full refund will be issued to you (this can take between 5-10 days to appear in your bank account). If no one purchases your tickets, they will be returned to your account for you to use on the day of the event.


If you have any further questions, please reach out to our team via the DICE app or the help centre here.