Things to note for any events you’ve got coming up at the Miami Beach Bandshell..
PARKING
The Miami Beach Bandshell is located at 7275 Collins Avenue, Miami Beach 33141, next to the beach at 73rd Street. Find parking in the municipal lot across the street (free after 6pm!), or street parking nearby. A smaller municipal lot can be found at 75th Street and Ocean Terrace. You can find specific directions via Google maps.
CLUB BOXES
The Club Box level has 8 cabanas, on an elevated riser along the rear wall of the Bandshell. When you purchase a Club Box ticket, you are purchasing 6 admissions. Some shows also feature a dedicated entrance on Collins Avenue, and a dedicated VIP bar. At GA shows, feel free to move about the venue, and still come back to the club box. Each Club Box has couches as well as chairs. Questions? Or to order additional tickets for a box, contact us: info@miamibeachbandshell.com.
SEATING
For seated shows, we have comfortable seating inside the venue. For GA shows (standing), a limited number of chairs are set up. Some of our shows are reserved seating, others are set up for dancing. If you need a seat but cannot find one, come see us at the check in table!
ACCESSIBILITY
We are fully accessible to patrons in wheelchairs, including restrooms.
The Miami Beach Bandshell team works to make sure that all patrons have an enjoyable experience, and that our venue is fully accessible. For questions about ADA and Accessibility accommodations, please contact INFO@MIAMIBEACHBANDSHELL.COM or call 786-453-2897.
To request materials in accessible format, sign language interpreters, and/or any disability accommodation, please contact Miami Beach Bandshell: 305-672-5202 / INFO@MIAMIBEACHBANDSHELL.COM five (5) days in advance to initiate your request. TTY users may also call 711 (FLORIDA RELAY SERVICE).
WEATHER
Miami Beach Bandshell is an open air facility, covered by our rain canopy. Shows are scheduled rain or shine.
BAG POLICY
Personal item sized bags only. No backpacks or large bags permitted. Security inspects all bags entering the venue.
REFUNDS
Tickets, once purchased, are not refundable. If a show is cancelled or postponed, we will handle any refund directly with ticket buyers. We are an open-air venue, and we do not cancel events – or offer refunds – because of rain.
ON THE DAY
Two hours before the event begins, you’ll be able to activate your ticket in the app and generate your unique QR code.
Just follow these steps.
1. Open the DICE app. Tap the ticket icon at the bottom of the screen.
2. Choose the event.
3. Tap Activate QR code.
Once you activate your ticket, you will no longer be able to send it to a friend.
If you bought tickets for a group and you’re arriving together, you can show everyone’s tickets on your device to the door staff.
WHAT TO DO IF YOU CAN’T MAKE THE SHOW
We’ve all been there – you’ve double-booked yourself, you’re unwell and can’t make it, or you’ve got another commitment. It happens. But a change of plans doesn’t mean your ticket has to go to waste. Here’s what you can do:
Offer your ticket to another fan
We believe tickets belong in the hands of fans, and that they should only ever be sold for a fair price. That’s why we have the Wait List: if you can’t make it to a sold-out event, you can add your ticket to the queue to be purchased by another fan. If the ticket is sold, you’ll get your money back – no drama, no rip-offs.
There are a few conditions, though. Not every show will have the Wait List function switched on (that’s up to the event organisers, not DICE), and tickets can only be added to the Wait List after a show sells out. On top of that – and this is important – you’ll only get your money back if another fan buys your ticket.
Learn more about how the Wait List works.
Transfer your ticket to a friend
If a friend is keen to attend an event you can’t make, you can transfer your ticket to them quickly and securely within the app. Just make sure you have their number saved in your phone, and that they have a DICE account registered with that number.
After you transfer the ticket, it will be stored within the DICE app on your friend’s phone – there’s no fiddling with name changes, emailing PDFs, or sending across screenshots. It’s just another way we make sure tickets don’t fall into the wrong hands.
The whole process takes seconds, here’s a step-by-step breakdown.
Can I just get a refund?
Buying a ticket to a live event is similar to booking a flight, in the sense that it’s very rare you can get a refund just because you change your mind, or your circumstances change.
At DICE, you’re always entitled to a refund if an event you have tickets for is cancelled or rescheduled; if the event organiser gives us explicit instructions to refund you; or if another fan buys your ticket through the Wait List. In each of these scenarios, we’ll refund the full cost to your original payment method, and the money should hit your account in 5 to 10 working days.
But if you decide you don’t want to go to an event anymore, or something gets in the way of you attending, we’re afraid we won’t be able to offer you a refund.