When you're entitled to a refund
You’re entitled to a refund if: An event has been cancelled or resched...
How long till your refund lands
This largely depends on your bank – some are quicker than others at proc...
Refunds for cancelled events
Once the organiser confirms with us that an event has been cancelled, we...
Refunds if you can’t make a rescheduled event
When an organiser tells us an event has been rescheduled, we’ll let you ...
Refunds if your card or bank account has changed
If you’ve had a new card issued since you originally purchased your tick...